Privacy Policy
Last Updated: February 24, 2026
Website: www.LumbeeRiverFlutes.com
Owner: Dylan Joseph Hays
Introduction
Lumbee River Flutes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase through our online store.
By using our website, you agree to the practices described in this policy.
Collecting Personal Information
We collect personal information that you voluntarily provide when you interact with our website, such as when you:
- Make a purchase or create an account
- Subscribe to a newsletter or email updates
- Contact us via email or our contact form
The personal information we may collect includes:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party services such as PayPal or Stripe — we do not store your credit card details)
We may also automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
This data helps us improve your shopping experience and maintain the functionality of our website.
Using Personal Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about your purchases, inquiries, or updates
- Provide customer support
- Improve our products and website experience
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
We only use your information for the purposes stated above and do not sell or rent your data to anyone.
Sharing Personal Information
We share personal information only with trusted third parties who help us operate our business, such as:
- Payment processors (e.g., PayPal, Stripe) to securely handle transactions
- Shipping carriers (e.g., USPS, UPS) to deliver your orders
- Website hosting and analytics providers to maintain site performance
These third parties are required to handle your information securely and only for the purposes necessary to provide their services.
We may also share information if required by law or to protect the rights, property, or safety of Lumbee River Flutes or others.
Customers’ Rights Regarding Their Personal Information
You have the following rights concerning your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections or updates to your information if it is inaccurate.
- Deletion: You can request that we delete your personal information, except where we are legally required to retain it (such as for tax or transaction records).
- Opt-out: You may opt out of receiving marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.
To exercise these rights, please contact us using the details below.
Use of Cookies
Our website uses cookies to improve your browsing and shopping experience.
Cookies are small data files stored on your device that help us:
- Remember your preferences and shopping cart items
- Analyze website traffic and improve functionality
- Track general usage patterns to enhance performance
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Security of Your Information
We use secure connections (SSL encryption) and trusted payment processors to protect your personal and payment data.
While we take every reasonable measure to safeguard your information, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with an updated “Last Updated” date.
Continued use of our website after changes are posted indicates your acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
📧 Email: lumbeeriverflutes@gmail.com
🌐 Website: www.LumbeeRiverFlutes.com
📍 Business Name: Lumbee River Flutes